Job Title: Junior Sea Freight Coordinator
Job Purpose
To provide effective operational and administrative support to the Sea Freight Department, assisting with the smooth and efficient management of day-to-day import and export activities while delivering a high standard of customer service.
Key Duties and Responsibilities
- Process and coordinate import and export shipments in accordance with company procedures.
- Maintain accurate and up-to-date shipment records and operational data.
- Complete data entry and update internal systems as required.
- Monitor and maintain container control records, including container movements and status updates.
- Prepare operational and management reports as required.
- Process sales and purchase invoices accurately and within agreed timescales.
- Provide general administrative support to the Sea Freight Department.
- Respond to customer queries promptly and professionally, providing accurate shipment information and updates.
- Liaise with customers, suppliers, carriers and other relevant parties as required to ensure the smooth movement of shipments.
- Ensure all relevant documentation is completed accurately and in a timely manner.
- Support the Sea Freight Manager and wider team with day-to-day operational requirements.
Additional Duties and Responsibilities
- Carry out any other reasonable duties and responsibilities that may be assigned from time to time.
- Maintain a professional, organised and customer-focused approach at all times.
- Adhere to company policies, procedures and relevant operational requirements.