Our Clare based Client has an immediate opportunity for a Service Coordinator to join their team in Ennis. This is a wonderful opportunity for an experienced, highly organised, Administrator to join a friendly and supportive team.
This is a permanent, full time, position and comes with a very competitive salary. Office based; this role offers great potential for career growth, and is ideal for someone who enjoys planning and coordinating.
Responsibilities include:
-
Handle outbound and inbound calls to and from customers with care, and professionalism
-
Support the Service team with general administrative tasks and action tasks
-
Manage and maintain documentation to customers, including reviewing work sheets, invoicing, and providing updates
-
Generate Purchase orders where required
-
Produce weekly reports
-
Respond to customer queries in a timely manner
-
Ensure all calls are monitored, actioned, and scheduled
-
Scheduling day to day works for Service Engineers
-
Other duties as required
Candidates will require:
-
Strong administrative skills, with a minimum of 3 years previous experience
-
High level of computer literacy, including MS Word and MS Excel, with the ability to learn new software with ease, is an essential requirement for this role
-
Strong planning and organisation skills, with the ability to prioritise workload
-
Excellent communication skills both written and verbal
-
Ability to work effectively under pressure
-
Strong attention to detail is essential
-
Excellent interpersonal and customer facing skills
-
Good recall and problem-solving ability